How To Void Billing Payments With Patient Juan

Similar to billings, you can also void any payments made.

Step 1: Open Billing Module

Open your Billing Module by clicking the “Billing” button on your main side navigation.

Step 2: Open Billing Details

Open the details of the billing whose payment you wish to void by clicking on it.

Step 3: Payments Tab

Navigate to the Payments tab.

Step 4: Void Payment

Click on the “Void Payment” button adjacent to the payment you wish to void.

Step 5: Confirmation of Void Payment

Finally, click the “Void Payment” button on the Confirmation window.

Note: Voiding a payment will change its status from “cleared” to “void”. It will also update the balance of the related billing by adding back the payment.